Document Management: What you should know

Document Management: What you should know

Document Management solutions offer a number of benefits for businesses and it is no surprise that a number of businesses are embracing(or plan to soon) document management systems.

10 things you need to know about document management

A international survey aimed at business leaders found the flowing after asking about their use of document management solutions.

Document management dominates.

  • Over 80% of respondents agree improving document management is a priority for them personally and for their organization.

Read more: 6 benefits of document management

Now is the time to modernize.

  • 68% of organizations are actively modernizing their approach to document management
  • 15% plan to in the future

Process automation is a natural complement.

  • 1/4 of respondents plan to automate a process within 12 months.

You can start small or go all in.

  • 37% of organizations implement document management agency-wide > 23% in a single department and 22% statewide.

Fast and configurable are key.

  • When looking to procure, over 1/3 of organizations prefer a heavily configurable commercial-off-the-shelf (COTS) solution.
  • Only 10% prefer to develop a solution in-house.

Feature-rich is the new currency.

  • The most important automated document management features are:
    • 77% retrievable records
    • 59% digitized electronic forms
    • 50% electronic routing
    • 30% error recognition

Read more: Document Management Trends

Not all solutions are created equal.

  • Respondents say some unmet needs with current document management solutions are:
    • 48% ease of use
    • 35% storage
    • 2% security

Procurement roadblocks exist.

  • 38% of respondents say integration with other systems is the greatest challenge when justifying the need for a document management solution.

Department heads seal the deal.

  • 64% of respondents say department heads, like C-suites and VPs, are the decision-makers most commonly involved in the selection process.

It’s all about the 3Ss: Security, Simplicity, and Savings

  • Drivers in selecting a solution are:
    • 60% Security
    • 49% Simplicity, Ease of Use
    • 45% Cost Savings

Digitising your documents allows for enhanced business solutions and boosts productivity overall. There are some really exciting features available with the top-level document management software and these should make remote accessibility faster and easier.

Read more: Differences between document and records’ management

Source: https://www.laserfiche.com/ecmblog/infographic-10-things-to-know-about-document-management-in-the-public-sector